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What is auto detailing?
How often should I wax my car?
Do you need a covered area to detail my car?
How long does a package take?
What is clay bar treatment?
What is the difference between a wax, a polish, and a sealant?
Is there anyway to avoid hard water spots?
Do you take water spots off from the paint?
Can you take water spots off of windows?
Do you handle black cars?
How often should I clean and condition my leather?
What is industrial fallout?
What is overspray?
Why don’t you offer a $25 Wash/Wax like other detailers?
Can I go through the automated car wash?
Q: What is auto detailing?
A: Auto detailing is systematically cleaning and protecting the various surfaces of a vehicle to revitalize each finish to showroom condition.
A vehicle comprises a plethora of surfaces (e.g., paint, exterior trim, wheels, carpet, upholstery, interior trim, windows, etc.). Proper vehicle
maintenance requires consideration and knowledge of the different surface types and their composition (e.g., vehicle paint may be lacquer, enamel,
acrylic, polyurethane; there may be a colored topcoat or a base-coat/clear-coat system; upholstery may be leather, fabric, or vinyl). Anybody can
wash and wax a car, however, doing so improperly may damage your vehicle and/or nullify protectants. With fourteen-plus years of experience in the
industry, our proven methods are efficient, effective, and enable us to professionally service your vehicle in a timely manner. We’ll accomplish
more in a few hours, than most home-detailers will in an entire day.
Q: How often should I wax my car?
A: Every vehicle will differ. It all depends on how often your vehicle is exposed to the elements like the sun and rain.
We suggest a good wax or paint sealant application once every 4-6 months, depending on how frequent you use your vehicle.
Our Monthly Maintenance Program, was designed to protect your vehicle from these harmful elements, and prolong the life of
your paint. On average, the vehicles enrolled in our Monthly Maintenance Program, require waxing just once a year.
Q: Do you need a covered area to detail my
car?
A: Generally a covered area is not required. Our chemicals have been formulated to withstand the heat during application,
to achieve a quality finish. Exceptions to this would be vehicles that require water spot removal. If you request for
water spot removal, we may need to perform that service in a shaded area.
Q: How long does a package take?
A: Detailing time is dependent upon the package selected and the vehicle size. Generally, most packages take 2-4 hours.
The initial treatment will take a little longer than any future visits. We prefer to treat any problem areas on our first
visit, so we may expedite the process in future visits.
Q: What is clay bar treatment?
A: Clay bar is a mixture of clay base and mild abrasives that are used to remove paint contamination, such as road grime, tar,
bugs, rust, tree sap and even paint overspray. Claying does not remove the clear coat of the paint and does not replace
polishing. Our Exterior, Combination, and Extreme Details all include this service.
Q: What is the difference between a wax, a
polish, and a sealant?
WAX - is a protective coating that is applied to the exterior surface of an automobile to keep it from forming "Oxidation".
Wax does not protect against bird droppings, acid rain, or tree sap. The ONLY reason a wax is applied to the exterior
surface of an automobile is to protect the paint or clearcoat from forming oxidation. Waxing further enhances the gloss and
depth of the paint, and provides even more but shorter lasting protection. Wax comes in many forms such as cream, paste,
and liquid. Most waxes contain carnauba which contains a high amount of fatty acids. This fatty acid creates a solid layer
between the paint and the outside world which protects it, and gives it a glossy finish.
POLISH - is a cleaning "compound" that removes impurities from the paint which prepares it for "waxing", "sealing", or "protecting".
SEALANTS - Synthetic sealants are polymer based and provide more durability than even the best carnauba wax. They are
liquid in form and apply very much like a liquid wax. It is suggested that most sealants cure before layering additional
coats on the paint or applying wax over the sealant. Curing involves the cross-linking of polymer strands. When cross-linking
is completed, the product has "cured."
Q: Is there anyway to avoid hard water spots?
A: There is no real way to avoid hard water spots except to stay away from water. That being said, it is virtually impossible to
avoid water on a daily basis. In Hawaii, our water contains mineral deposits that when dried, can cause long term damage to and
stain the surfaces of your vehicle. Your best bet is routine maintenance of your vehicle. Our Monthly Maintenance Program offers
just this opportunity. By cleaning your vehicle once a month, you minimize the resulting damage from any water spots.
Q: Do you take water spots off from the paint?
A: Yes. Our Exterior, Combo, and Extreme packages will remove
most water spots from your paint, to a certain extent. Any remaining
water spots, will be removed by hand, with non abrasive compounds
that do not contain acids. These compounds are activated by
the heat generated when the applicator is applied to the painted
surface. In some isolated situations, we may not be able to
remove those pesky water spots, because they have embedded themselves
in the paint. For a better idea, we would need to see the vehicle
in person to give you a free estimate. See our prices in Other
Services.
Q: Can you take water spots off of windows?
A: Yes. Most window water spots can be removed, however, in a few cases, we may not be able to remove all of the water spots. To get a better
idea, we will have to see your car in person to make a determination. This service is an additional service to any of our packages. As in the
removal of spots on painted surfaces, no acids are used in the removal of water spots on your vehicle’s glass, as we only use bio-degradable products.
Q: Do you handle black cars?
A: Yes. Our specialty is dark or black painted cars. Since scratches and webbing are more prominent on black or dark colored cars, any dark
colored car is treated with a special coating of sealant to give your vehicle a darker and deeper finish.
Q: How often should I clean and condition
my leather?
A: Leather is a luxury item that many car owners take for granted. Exposure to heat and other forms of wear and tear may cause your leather
to weaken and crack. Dyes from clothes and other accessories often transfer and stain leather interiors. To ensure that your leather does
not crack from usage, you should clean your leather monthly.
Q: What is industrial fallout?
A: Fallout in most cases is simply dust (small air borne metal particles) that get kicked into the air from a vehicles brake lining. When it
lands on your vehicle it still is dust by definition but if your vehicle is dirty it will stay on the surface until the vehicle is washed. If
the fallout is left on the vehicle with an overnight rain or if a considerable amount of dew takes place; the metal particle begins to rust
on top of the painted surface. Rust is a chemical reaction between the metal and the moisture. Now the metal particle, if magnified, looks
like a jagged rust spot that will embed itself into the painted surface. Depending on the color of your vehicle, a clay bar treatment will
remove most of the rust like particles from your vehicles surface. Any particles that remain, is considered excessive and is charged an
additional fee for removal. Our Monthly Maintenance Program is a great preventative measure against many of the particles that may
accumulate over the course of the monthly use of your vehicle.
Q: What is overspray?
A: Overspray is usually painted residue from an external source that lands on your vehicles surface. Removal of this debris can be tricky,
but in many cases, a clay bar treatment will rid your vehicle surface of this annoying debris. See our prices in Other Services.
Q: Why don’t you offer a $25 Wash/Wax like
other detailers?
A: In the detailing business, you will get what you pay for. Throughout our many years of experience, we have found that most companies offering
these “cheap” Wash/Wax packages, are not rubbing a coat of hand wax on your vehicle. Many, not all, of them will use inexpensive Wash/Wax soap.
This basically is a car wash soap that contains a very small percentage of wax. Therefore, they are able to advertise a Wash/Wax special, with no
real coat of wax being applied.
Q: Can I go through the automated car wash?
A: We highly recommend you not going through those automated car washes. These car washes are just convenient services, with no real safe methods
to protect your car. One trip through a car wash tunnel, will usually strip your vehicle of its wax protected surfaces, leaving you with an
unprotected painted surface. In our opinion, nothing will beat a good old fashioned hand wash by true professionals.
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